Returns Management

Turn returns into revenue, not a write-off.

From receiving and grading to restocking and liquidation — Portless handles the physical side of returns at our warehouse. Bring your own RMA system or get an all-in-one solution.

From $1.75
Per unit processing
8+
RMA integrations supported
FOC
Disposal & liquidation
$25
Monthly platform fee
Why it matters

Stop losing money on every return.

Most brands treat returns as pure cost. We help you recover value at every stage.

Recover, don't discard

Grading, restocking, and forward fulfillment mean returned products go back to work instead of landfill.

Plug into your existing stack

Keep your RMA system — ZigZag, Loop, ReturnZap, Rebound, and more. We handle just the physical processing.

Or go all-in-one

Get both the RMA portal and processing through our ReturnZap partnership. One vendor, one integration.

Two ways to work with us

Bring your own RMA, or go all-in-one.

Choose the setup that fits your business. Either way, we handle the physical processing.

Processing Only

Bring your own RMA

Keep your existing returns management system. We handle receiving, grading, restocking, disposal, and forward fulfillment at our warehouse.

  • Receiving and intake
  • Quality grading with photos
  • Restocking to inventory
  • Disposal / donation / liquidation (FOC)
  • Forward fulfillment
  • Pallet and box prep
Integrations

Works with the RMA tools you already use.

Using the Processing Only option? We integrate with all major return platforms.

ZigZag
Loop
ReturnZap
Rebound
ReturnFlows
Return Pro
ReturnGo
EcoReturns
How it works

A full returns lifecycle, handled.

1

Connect your RMA (or set up the portal)

Day 1

Integrate your existing RMA system, or let us spin up a ReturnZap portal for your brand.

2

Customer initiates a return

Day 1–3

Your customer requests a return through your portal. They get a shipping label and instructions.

3

Package arrives at Portless

Day 5–10

We receive the return at our warehouse and log it against the RMA.

4

We grade and process

Day 10–12

Each unit is inspected, photographed, and graded. We determine the best outcome: restock, liquidate, dispose, or forward-fulfill.

5

You get the report

Ongoing

Full visibility into every return — photos, grade, disposition, and value recovered.

Pricing

Simple, transparent pricing.

Choose your service level. All plans include free storage for the first month.

Basic
$1.75
per unit
  • Single-unit processing
  • 1 month free storage
  • FOC disposal / donation / liquidation
Standard+
$3.40
per box
Additional unit$0.85
Images (2 per unit)$0.80
  • Multi-unit box handling
  • Photo documentation
  • 1 month free storage
  • FOC disposal / donation / liquidation
Forward Fulfillment
Quote
basis
  • Reship returned items to new destinations
  • Custom handling instructions
  • 1 month free storage
  • FOC disposal / donation / liquidation

Additional fees (both options)

Storage (first month)Free
Disposal / Donation / LiquidationFree
Pallet prep fee$36 / pallet
Box prep fee (24×18×18")$5.80 / box
Collection fee$29 / pallet
ShippingQuote basis
Platform fee$25 / month
Ready to get started?

Ready to turn returns into recovered revenue?

Get started today. Our team will set up your returns processing within days.

From $1.75/unit. $25/month platform fee.